Last updated: 28th Oct 2025
Introduction
This Privacy Policy explains how I collect, use, and protect personal information in the course of my work as an artist and facilitator, including cultural projects, workshops, and nature immersions, and through my website claredonegan.com. I am committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What data I collect
I may collect: your name, email, phone number, and postal address; payment details (processed securely via third-party providers); participant information (e.g., accessibility or health needs) where necessary for safe participation; photographs or video recordings (only with consent); and website usage data, including cookies and analytics.
How I use your data
I use your data to: respond to enquiries; manage bookings or purchases; provide event information; process payments securely; maintain records for accounting; share newsletters (only with consent); and improve services and website functionality. I do not share your data to third parties for any reason.
Payment processing
Payments are handled by secure, compliant third-party processors such as Eventbrite, Stripe, PayPal. These providers process your payment information under their own privacy policies. I do not receive or store your card details.
Legal basis for processing
I rely on the following lawful bases under UK GDPR: Contract, Consent, Legal obligation, and Legitimate interest.
How I store your data
All personal data is stored securely on password-protected devices and encrypted cloud storage. Data retention periods: enquiries (12 months); client and booking records (7 years); mailing lists (until unsubscribed); health/safety forms (deleted after event unless legally required).
Sharing your data
I may share information with funders (e.g., Arts Council England, anonymised where possible); and emergency services if required for safety.
Your rights
You have the right to access, correct, or delete your data; withdraw consent; object to processing; and complain to the ICO if unhappy. See www.ico.org.uk.
Cookies & analytics
My website may use cookies or analytics tools (e.g., Google Analytics, Squarespace, Wix). You can disable cookies in your browser settings at any time.
Photography & consent
If you attend an event, workshop, or immersion, I may request permission to photograph or record the experience. Images will only be used with your explicit consent.
Updates
This policy will be reviewed annually or when my business activities or relevant law change. The latest version will always be available on my website.